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Legal Framework

Terms & Policies.

Privacy Policy

Redbridge Technologies is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We collect information that you provide directly to us, including name, email address, phone number, and company information when you fill out our contact forms or request our services. We also automatically collect certain information about your device and how you interact with our website.

Your information is used to provide and improve our services, communicate with you about our offerings, and comply with legal obligations. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

Terms of Service

By accessing or using Redbridge Technologies' services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

Our services are provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

  • All service fees are quoted in Indian Rupees (₹) unless otherwise specified
  • Payment terms are net 15 days from invoice date
  • Late payments may incur a service charge of 1.5% per month
  • Client data remains the property of the client
  • We maintain confidentiality of all client information

Refund Policy

Redbridge Technologies strives for complete client satisfaction. Our refund policy is designed to be fair and transparent.

For hosting services, we offer a 30-day money-back guarantee from the date of purchase. Domain registrations are non-refundable once processed. For digital marketing and development services, refunds are evaluated on a case-by-case basis based on work completed.

  • Refund requests must be submitted in writing within the specified timeframe
  • Setup fees and third-party costs are non-refundable
  • Pro-rated refunds may be issued for annual plans
  • Processing time for refunds is 7-14 business days

Service Level Agreement

We guarantee 99.9% uptime for our hosting services, excluding scheduled maintenance windows. In the event we fail to meet this guarantee, clients are eligible for service credits as outlined in their service agreement.

Support response times vary by service tier:

  • Standard: Within 24 hours
  • Business: Within 8 hours
  • Enterprise: Within 2 hours

Intellectual Property

All content, designs, and materials created by Redbridge Technologies remain our intellectual property until full payment is received. Upon payment, ownership of custom work transfers to the client, excluding our proprietary frameworks and tools.

Client-provided materials must not infringe on third-party rights. Clients grant us a license to use their materials solely for the purpose of delivering agreed services.

Contact Information

For any questions regarding these legal terms, please contact us at:

Email: legal@redbridge.in
Address: Redbridge Technologies, Suite 34, Freeland Park, Dorset, United Kingdom

Last updated: January 2026. Redbridge Technologies reserves the right to update these terms at any time.

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Redbridge

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